Shipping policy

1. Order Processing

All orders are processed after we receive and confirm your order.

Orders are generally processed within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or periods of high order volume, processing may take slightly longer.

2. Delivery Time

For deliveries within Pakistan, orders are generally delivered within 2-3 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order.

From time to time, GO TECH may offer free shipping promotions or special delivery offers. Any applicable offer will be clearly displayed on our website.

4. Order Tracking

Once your order has been dispatched, we may provide tracking information through your provided contact details.

You can use the tracking information to follow your shipment's progress. Please allow some time for tracking information to become active after dispatch.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If incorrect or incomplete information causes a delivery failure, additional shipping charges may apply for re-delivery.

Please contact GO TECH as soon as possible if you need to correct your delivery information.

6. Delayed Orders

Although we work with our delivery partners to meet the estimated delivery times, occasional delays may occur due to weather, courier issues, public holidays, high order volumes, or other unforeseen circumstances.

GO TECH is not responsible for delays caused by circumstances outside our reasonable control.

7. Damaged or Incorrect Orders

Please inspect your package when you receive it.

If your order arrives damaged, incorrect, or incomplete, contact us as soon as possible with your order number and clear photos/videos of the package and product so that we can investigate and assist you.

8. Lost Packages

If your package appears to be lost during delivery, please contact GO TECH. We will work with the courier service to investigate the shipment and determine the appropriate resolution.

9. International Shipping

Currently, GO TECH primarily ships within Pakistan. International shipping may be offered in the future.

If international shipping becomes available, additional delivery charges, customs duties, taxes, and other import fees may apply and will be communicated where applicable.

10. Contact Us

If you have any questions about your order or our shipping policy, please contact GO TECH Customer Support through the contact details provided on our website.

We appreciate your trust in GO TECH and thank you for choosing us.